Interviews

The Road to Successful Shared Services Implementation: A Q&A with AGCO Corporation’s Emese Szakács, Director of Budapest Shared Services, and Lucinda B. Smith, SVP Global Business Services and CHRO

The Road to Successful Shared Services Implementation: A Q&A with AGCO Corporation’s Emese Szakács, Director of Budapest Shared Services, and Lucinda B. Smith, SVP Global Business Services and CHRO

In this Q&A, AGCO Corporation’s Emese Szakács, Director of Budapest Shared Services, and Lucinda B. Smith, SVP Global Business Services and CHRO, discuss the one thing that organizations overlook when implementing shared services, balancing organizational excellence and delivering on customer requests, and the future of GBS organizations. They also share their priorities for 2016-2017 and what they are looking forward to about the 11th Annual Shared Services and GBS Exchange.
Shared Services Implementation and Governance: A Q&A with Interpublic’s Vice President of Global Business Transformation and Operations Management, Marisa Kabasinskas

Shared Services Implementation and Governance: A Q&A with Interpublic’s Vice President of Global Business Transformation and Operations Management, Marisa Kabasinskas

In this Q&A, Marisa Kabasinskas Vice President of Global Business Transformation & Operations Management of Interpublic discusses best ‘first steps’ to identify optimal governance structures, common mistakes organizations make when implementing shared services, evaluating organizational governance, and IPG’s priorities for 2016-2017.