Dow Chemical Global Business Process Service Centers Director Theresa Jones discusses optimizing governance in shared services.
The Road to Successful Shared Services Implementation: A Q&A with AGCO Corporation’s Emese Szakács, Director of Budapest Shared Services, and Lucinda B. Smith, SVP Global Business Services and CHRO
Shared Services Implementation and Governance: A Q&A with Interpublic’s Vice President of Global Business Transformation and Operations Management, Marisa Kabasinskas
No-one ever said adopting the shared services model was a walk in the park (indeed, plenty of people have said entirely the opposite!). It simply isn’t meant to be easy. However, some of the biggest problems arising when an organization moves to shared services are of that organization’s own making.