June 23 - 25, 2019
Dallas, TX

Media Center

2019 Shared Services & Outsourcing Exchange Agenda

The SS&O industry has made a conscious shift of moving away from the norm. We’ve all seen it. A move away from pure play transactional cost cutting to value-added business partnering, a business model transition from incremental to transformative to disruptive, and a silo-busting attempt to drive ...

Featured Download

The Road to Successful Shared Services Implementation: A Q&A with AGCO Corporation’s Emese Szakács, Director of Budapest Shared Services, and Lucinda B. Smith, SVP Global Business Services and CHRO

In this Q&A, AGCO Corporation’s Emese Szakács, Director of Budapest Shared Services, and Lucinda B. Smith, SVP Global Business Services and CHRO, discuss the one thing that organizations overlook when implementing shared services, balancing organizational excellence and delivering on customer reques ...

Sponsorship Information

2019 Sponsorship Brochure

Interested in learning more about Sponsorship Opportunities for the Shared Services Exchange? Get an introduction to our Exchange model, see some of the options we offer, and learn why this is a wise investment all in one place: The 2019 Sponsorship Prospectus.

Exclusive Interviews

Optimizing Governance in Shared Services: An Interview with Dow Chemical Company, Theresa Jones

The Dow Chemical Company's, Global Business Process Service Centers Director, Theresa Jones discusses optimizing governance in shared services.Check out her exclusive interview. 

Expanding & Integrating Global Shared Services: An Interview with MGM Resort's Melody Bittinger

MGM Resort Vice President of Finance Shared Service Center Melody Bittinger discusses expanding and integrating global shared services.

The Pfizer Operating Model & Expansion Strategy: An Interview with Dan Carney

Pfizer Shared Services Director Dan Carney discusses the Pfizer operating model and expansion strategy.