#SharedServicesExchange

An Invitation Only Event Reserved for 50 Executive Level Shared Services & Outsourcing Leaders

The changes in Shared Services have been drastic in the past two decades. At the Shared Services & Outsourcing Exchange you'll hear from thought leaders on how they've harnessed this changing landscape to maximize the value they get out of their shared services strategies.

Our speakers will share real stories, leading practices and tools and templates you can implement immediately to make sure you stay ahead of the curve. Some of the areas we'll cover include:

Applying analytics to shared services to improve business insight and enable better decision making

Embrace the consumerization of service delivery and look to develop a customer first strategy that is user friendly and self-serving

Capitalize on digital native talent to develop new career paths for shared services professionals

Increase customer demand for services by strengthening the brand, creating a visibility that builds trust and improving internal support

Featured Speakers

View All Speakers

Why the Exchange is Different

Invitation Only

F1000 and F2000 Executive Attendance only
Industry's Leading Solution Providers
Inspiring Speakers and Thought Leaders

Request an Invitation

Expand your knowledge

Select from visionary case studies, facilitates roundtables, in-depth MasterClasses and dialogue-driven BrainWeaves
Forge new relationships with Shared Services Executives of the highest credentials
Meet solution providers with the most cutting-edge technologies in the Ignite Challenge Presentations

Why Attend?

Unlike any Tradeshow or Conference

Maximize your time out of the office by customizing your own itinerary
Premium venue location
Dedicated Exchange Operations Manager
No exhibition booths – focused collaborative and one-on-one time with top tier executives
Network with multiple senior-level executives over 2 ½ days

The Exchange Format

Topics Included

The Impact of Digital Technologies on Shared Services

HR Shared Services as a Commercial Business

Working Capital

Globally Integrated Workforce

Testimonials

“I would definitely recommend the Exchange to other peers. To be able to be in a collaborative environment and a relatively small group of people really gives you an advantage in being able to quickly mix and network with key peers.”
SVP Shared Services Operations & Strategy, MasterCard

“The really nice thing about the people that are present here is they want to share as well. They want to share their journey, they want to hear yours, they all want to be better, stronger, faster, and better able to serve their own business units. And what better way to do it than an environment like this where we’re all learning as we go on together.”
Global Shared Services Controller, Discovery Communications

“This was the best environment I’ve ever attended. People were very professional and very open.”
Annuity & Shared Services Enterprise Operations, John Hancock Financial

“I love the format of the shared services Exchange. I enjoy the intimacy of the exchange and the interaction we’re getting with other senior level executives in the shared services world. You’re really getting to share information with the best of the best.”
Director of HR/Shared Services – Americas, Pfizer

Sponsors & Exhibitors

Media Partners

A NEW ERA OF INNOVATION

15th Annual Shared Services & Outsourcing Exchange

June 23-25, 2019